Modern
Tale of Two Cities
The
plan was simple: Take advantage of a
very inexpensive airfare from Dulles to London and get a big bunch of United
miles. I’m very close to my second
million miles with United and when I get that, I’ll have Gold Status/Executive
Premier for me and for Cindy for the rest of our lives. This is important to us since we live near
Dulles, which is a major United hub, so we are mostly condemned to fly with
them. This status gets us free checked
luggage, access to all the Star Alliance lounges worldwide, better seats in
Economy Plus, priority screening and boarding, and a host of other little
perks. I felt that the quick trip would
be worth the inconvenience of international coach, but I had aisle seats on
exit rows so I knew it wouldn’t be too bad.
My
first leg was to depart Dulles at 3:30 for Toronto where I was to connect to a
flight for London at 6:30 pm, arriving at Heathrow at 7 am. While at Heathrow I had planned to take a
quick shower and change clothes, do some duty free shopping and then hop on the
noon flight back to Dulles. I had a
small bag with a change of underwear and shirt so it was a snap to park in the
covered lot, walk to the terminal and head upstairs to get boarding passes for
my flights. United, however, had other
ideas. They could only get me my
boarding pass for the first leg to Toronto, which meant I would have to find
the connecting desk in Toronto to get my Air Canada boarding pass, and
hopefully, my UA boarding pass to return to Dulles the next day. I cleared ID checks quickly but then realized
that getting through security was going to be a very, very long affair. They
only had two lines open on a Sunday afternoon, and the place was filled with
families and foreigners and the lines moved very slowly.
There
must have been a Daisy Mae look alike contest in Washington this weekend since
so many of the women I saw were in short, short cutoffs, halter tops and flip flops.
95% of them should have been wearing muumuus or burkas to shield us from the
flaps of flesh hanging out everywhere! It is painful to watch clueless
travelers going though security. The TSA
agents are always telling the passengers in the lines to remove this and that,
get out laptops, get out liquids, remove shoes, etc. and yet every second person
would forget to do something requiring them to start over and holding up the
line even more. It took a full forty-five
minutes to get though security and by then I was really ready for a drink.
I
went to the British Air Terrace Lounge, which is open to folks who have a
Priority Pass membership. The lounge was
almost empty and by 1:30 I was sitting in front of floor to ceiling windows,
Champagne in hand, watching the planes come and go. At 2:15 I went next door to
the Lufthansa lounge (Star Alliance Member) and got a few sandwiches, which I
placed in my bag for the flight. I
stopped by See’s Candy and purchased some lollipops, which I hand out to flight
attendants as bribes for better service.
It works!
By 3 pm
I was at the assigned gate waiting for boarding. To make a long story short, there was a
toilet-related accident on the incoming flight and they announced that it was
going to take two hours to clean the aircraft since they needed to have a Scrub
team, similar to Hazmat, come on board.
You know things are bad when the crew comes off because of the stench.
This delay meant that I was going to
miss my connection on Air Canada so I quickly went to the United Club. I told them I had to get to London since I
had to pick up an important package and asked if there was anything they could
do to help me. Of course I first gave
them some lollipops when I greeted them so they were inclined to help. The
Amazing Elizabeth, which is what I called the agent, got right on the problem
and in about five minutes she asked if I was willing to go from Dulles to
Paris, Paris to London, and then London back to Dulles, arriving an hour later
than planned. I jumped on the chance and
she did some more tapping and then looked at me and said some of the most
beautiful words I’ve ever heard, “There is only one seat left on the flight to
Paris and it is in First Class. I hope that is alright?” I was stunned but delighted. She gave me all three boarding passes and
said I should head to the gate very soon.
I boarded the 767-300 and took my
seat, 1A. These are suite seats that are very comfortable, convert to lay-flat
beds and have on demand movies on 15’ monitors.
I just counted my blessings and never once looked towards the back of
the plane. There are only six seats in First and one of them is blocked for a
rest area for the cockpit crew, so with one flight attendant to five guests,
the service should have been excellent.
It wasn’t! First of all, they
announced that due to an announced strike by the airline caterers in France,
they were carrying not only the food and drink for this outbound flight but
also for the return, which meant that they didn’t really have enough space to
allow for choices. Coach was told that
they would get a chicken sandwich; business would get either a pasta or chicken
dish, and first class would get fish, chicken or pasta. They were very
apologetic and embarrassed, but that was how things were to be. If I had paid for First Class, I would have
been as disappointed as three of the five passengers. They had to constantly
ask for things that should have been proffered.
They didn’t have any First Class wines and the food was really awful,
but I kept my mouth shut except to eat and drink some wine, and then I slept
like a baby for five of the seven and a half hours. I woke up feeling wonderful and the gear came
down and we landed right on schedule at 7 am at a rainy CDG.
We arrived at Terminal One and I
had to get to Terminal 2A for my flight on British Air to London, scheduled to
depart at 10:40. I followed the signs to
the bus gate and waited only about fifteen minutes for the bus, which stopped
at six other gates before depositing me at 2A about thirty minutes later. They
say that the connections are only twenty minutes but I suppose with lousy
weather it takes longer. I didn’t care since I had lots of time and the fresh
air and moisture were most welcomed.
Going though security again was
time consuming and finding my way to the gate was even more frustrating since
it involved going up and down stairs.
Charles de Gaulle is a really horrible airport. I finally found the gate and was told that I
could go up the stairs I had just come down and use the Cathay Pacific
Lounge. This was a small place but well
stocked and I was rather hungry so I tucked into two pancakes with real
Canadian maple syrup, two bottles of water and some decent coffee. I spend an hour on the computer in the lounge
and realized that I was ready for Champagne.
The joy of not getting into any time zone is that you really don’t care
what time the clock says, just what your body says, and my body was yearning for
Champagne so I took a break and had a lovely glass of Lanson Brut while looking
at more food choices. Since this was
Cathay Pacific, they had a wonderful noodle bar so I had a steaming bowl of
noodles with chicken and a bracing glass of Sancerre.
It was now getting close to
boarding time so I headed back to the gate and waited in line for the bus to
take us out to the plane. The bus was
filled with well-behaved high school kids from California on the grand tour of
Europe and it was fun listening to their stories of adventures in Italy and
France. I was in Club Europe, which
means business class. That means that they block the middle seat but otherwise
all the seats on the Airbus are the same.
The BA crew were very nice and efficient and managed to serve cocktails
and nuts, a snack of cold salmon and crème fraiche, fresh rolls, hot tea and
biscuits and figs. I asked them if they
had carried this food with them from London, relating the story we were told
about the strike in France. They had no knowledge of the strike and they had catered
all the food and drink in France.
We were delayed by weather for
about thirty minutes, which meant I had to get from Terminal 5 to Terminal 1
very quickly upon landing. I must say, I
need to reevaluate my opinion of the British in terms of their
organization. Unlike CDG this trip only
took fifteen minutes, even though the distances were greater. Security was quick and easy and I even had a
few minutes to buy some shortbread cookies.
I used the Star Alliance lounge to clean up a bit and had a glass of
water and cup of tea before heading to the gate - about a ten minute walk which
I found refreshing.
The Amazing Elizabeth had seated
me in Business Class for the return flight.
It was on a 757, which is a single aisle aircraft, but since there is no
First Class the 16 Business Class seats are up front and they are the sleeper
suites, which means lay-flat beds. I
talked to the purser and gave him the lollipops to distribute to the flight attendants. He told me that we were the only four people
in Business and to take any seat we wanted.
One older couple took the front two seats and I took a row of two on the
right side of the plane since I wanted to see Cornwall and Ireland before
sleeping.
I asked why there were so few
business passengers and was told that the 777-200 left completely full at noon and
that this was a new service and no one seemed to know about it. I loved the space and the quiet, and unlike
the outbound this flight was full service and it was excellent. I had the salad and appetizers of seared
tuna but skipped the meal since I wasn’t really hungry. The food looked good and they kept trying to
get me to change my mind but I opted instead for some lovely Heidsieck Monopole
Blue Brut, a Michel Lynch Bordeaux Sauvignon Blanc and a bottle of water. I was intrigued by the reds and thought I
would sample them with some cheese.
Unfortunately they were all very powerful, the lightest was 13.5%
alcohol and the other two were 14.5% so I skipped them.
Cornwall and Ireland were
beautiful to see from above and the weather was just lovely. As soon as we passed Ireland I lowered the
shades and made my bed and slept for four hours. I woke up to see Boston, New York and
Philadelphia before we landed at Dulles on time. I was out of the airport in twenty minutes
and heading home a mere twenty- two hours after the journey began. Some fun and lots of miles! (Here is a picture of my seat to Paris.) William
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